Terms & Condition




By using this web site www.naturalroots.in, you have unconditionally accepted the terms and conditions of use as given here under and/or elsewhere in the site.

You assume the sole risk of making use or relying on the information, products and services available on this website www.naturalroots.in.

The website makes no representations about the suitability, completeness, timelines, reliability, or accuracy of the information, products and described or contained in this site for any purpose, all information, products and services are provided “as is” without warranty of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non infringement.

While NATURAL ROOTS™ website www.naturalroots.in endeavours to provide the most accurate, up to date information, products and services. The site may contain inaccuracies, typographical errors, or outdated information’s. NATURAL ROOTS™ website www.naturalroots.in may make modifications or changes to this site or changes to the site or the information on products and services described in this site at any time. NATURAL ROOTS™ website www.naturalroots.in is not responsible for typographical or pricing errors on the site.

NATURAL ROOTS™ website www.naturalroots.in reserves the right to modify or cancel orders anytime including but not limited to the orders that contain incorrect prices or product descriptions for orders in which NATURAL ROOTS™ believes the customer has violated applicable law and orders that NATURAL ROOTS™ believes are harmful to NATURAL ROOTS™ group or its vendors/suppliers/affiliates.

NATURAL ROOTS™ website www.naturalroots.in also reserves the rights to modify/limit the number of items purchased or orders placed through this site.

All content on this website including the logo, graphics, text, design, belong to NATURAL ROOTS™ website www.naturalroots.in, and are the intellectual properties of NATURAL ROOTS™, and are protected by appropriate legislations. No part of the content shall be copied, downloaded, transmitted or published without prior, written permission from NATURAL ROOTS™

NATURAL ROOTS™ website www.naturalroots.in may at any time modify the terms and conditions of the Service without any prior notification and the revised version shall be available on the site. In the event of you not agreeing to the revised terms, then you should stop using the site. By continuing the usage of this site you are agreeing to the revised terms and conditions.

SHIPPING POLICY OF NATURAL ROOTS™ website www.naturalroots.in cannot commit any time fixed for delivery. The delivery of our products will be made between 7:00 am to 7:00 pm of the order delivery date. It may get cancel on certain days due to extreme weather conditions or governmental regulatory activities.

Currently the products will be delivered for addresses in Delhi, Gurgaon, Faridabad, Noida, Greater Noida, and other nearby areas of National Capital Region or as per the areas exhibited on the site. Orders will be booked for delivery schedule for the third business day delivery.

While placing the order the customer shall provide the Name of the recipient, Flat number/bungalow number, Name of the building, Name of the road/street/marg, Contact number landline/mobile, Proper/familiar land mark, Email address etc. After the order is accepted by NATURAL ROOTS™ website www.naturalroots.in, a confirmation email will be sent to the customer. The delivery will be made on the shipping address mentioned at the time of placing the order. The consignment will not be redirected/redelivered to any other address at any circumstances. No Deliveries will be made on Sundays and some Prescribed holidays as mentioned through our website www.naturalroots.in

NATURAL ROOTS™ delivery agent will attempt delivery of the products once. In case the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery attempt will be made.

At a time, a minimum of 3 bottles are delivered…!! We can’t delivery single bottle, as delivery cost gets very high.
(a) If in final bill, customer don’t have any other juice variant along with selected juice subscription, then a minimum of 3 bottles of this juice will be delivered at a time, and next delivery will take place on every 3rd day, till the end of subscription.
(b) If a customer buy subscription of 2 different juices, then delivery will take place in the manner of 2 bottles of 1st juice + 1 bottle of 2nd juice on 1st delivery …and… 1 bottle of 1st juice + 2 bottles of 2nd juice on next delivery, on every 2nd day, till the end of subscription.
(c) If a customer buy subscription of 3 or more juices, then single juice bottle of each variant will be delivered every day, till the end of subscription.

NATURAL ROOTS™ will consider the order as “executed” in the following cases :

–  Delivery not done due to wrong address given by the customers.

–  Non availability of the recipients at the address.

–  Premises found locked.

–  Wrong phone number or phone not working or switched off or not reachable, when tried by the delivery agent of NATURAL ROOTS™.

–  Addressee refused to accept the products.

–  Delivered the product at the security cabin of the building/Reception/Neighbour, based on the written or unwritten telephonic instructions from the customer.

In case of civil disturbances, floods, Heavy Rains, Bandh or in happening any other force majeure event, we reserve the right to cancel the order or reschedule the delivery to another date.

Request for cancellation of confirmed orders are accepted “a day before upto 11.00 am” of scheduled delivery. After that cancellation’s will not be accepted and orders will be considered valid for production and refund will not be applicable. For cancellation’s written instruction is to be sent in specified time to website email address with heading “Cancellation of Order No.xyz” where “xyz” represents order number.