FAQs

Frequently Asked Questions


At a time, a minimum of 3 bottles are delivered…!! We can’t delivery single bottle, as delivery cost gets very high. Restriction are given by us for single items but in subscriptions restrictions could not be applied on deliveries. Therefore….

(a) If in your final bill, you don’t have any other juice variant along with selected juice subscription, then a minimum of 3 bottles of that juice will be delivered at a time, and next delivery will take place on every 3rd day, till the end of subscription.
(b) If you buy subscription of 2 different juices, then delivery will take place in the manner of 2 bottles of 1st juice + 1 bottle of 2nd juice on 1st delivery …and… 1 bottle of 1st juice + 2 bottles of 2nd juice on next delivery, on every 2nd day, till the end of subscription.
(c) If you buy subscription of 3 or more juices, then single juice bottle of each variant will be delivered every day, till the end of subscription.

Note : At a time, a minimum of 3 bottles are delivered…!!
We can’t delivery single bottle, as delivery cost gets very high.
(a) If in your final bill, you don’t have any other juice variant along with your selected juice subscription, then a minimum of 3 bottles of that juice will be delivered at a time, and next delivery will take place on every 3rd day, till the end of subscription.
(b) If you buy subscription of 2 different juices, then delivery will take place in the manner of 2 bottles of 1st juice + 1 bottle of 2nd juice on 1st delivery …and… 1 bottle of 1st juice + 2 bottles of 2nd juice on next delivery, on every 2nd day, till the end of subscription.
(c) If you buy subscription of 3 or more juices, then single juice bottle of each variant will be delivered every day, till the end of subscription.

Yes of course, the best way to consume fruits and vegetables is to chew them Raw and Fresh. But now consider this, can you chew 1kg of fruits and vegetables in a day ? Do you get the right mix and balance between nutrition or vitamins ? Do you think you can consistently maintain a regime of fruits and vegetables eaten raw for a week/ month ?  If you can,  then read no further, but if you think that is difficult read on.

We have created our juices after a lot of research to provide a balance of nutrients, vitamins and raw enzymes that can help restore our bodies from the harmful effects of pollution, stress and imbalanced diets which the modern lifestyle throws at us. Each of our juices are composed of complex mix of vegetables and fruits which are cumbersome to source, prepare and consume for any individual with a busy lifestyle, even if you have a cold press machine . Which is why globally we see the trend of increased consumption of Cold pressed Juices.

Our aim as a company is to enrich your health and wellness by providing a rich and diverse source of healthy foods option for you day to day life. Whether you plan to detox for 1-5 days, or want to maintain a regular monthly subscription plan of juices, or want to mix juices, salads and our meals in your daily routine, you have multiple options to choose from so that you have a longer and healthy lifestyle with you near and dear ones. Leave the health food kitchen to us while you focus on your work and family life.

While there are number of difference let us highlight the two which are essential to any cleanse Diet Plans.

Nutrient Retention : Unlike Cold Press juicing, other type of juice machine are not good in Nutrient retention. The high-speed spinning creates heat, which can break down nutrients and reduce value and also they leak out most of the pulp containing essential fibre, vitamins, minerals. In the Cold Press juicing systems, since it produces less or no heat, thus maintaining more of the ingredients’ nutrients. This produces more pulp thus retaining the fibre, vitamins and all essential nutrition’s essential to juicing.

Processing Leafy Greens and Nuts Cold Press juicers are great at juicing leafy greens whereas other type of typical commercial kitchen juicers cannot produce juices from leafy green vegetables like spinach, celery, this is another big difference which many consider essential to cleanse diets as this is something which is lacking in our normal diets today with our busy lifestyle. Nuts are also processed in cold press juice and commonly used in cleanse diets , like almonds, , cashew nuts to enhance the diets and give fullness to the stomach which cannot be processed for juicing using the normal juicers.

Centrifugal Juice Extractors : Traditionally, this is the most common type of juicer available in the Indian Market. These typically utilize a fast-spinning metal blade that spins against a mesh filter, separating juice from flesh via centrifugal force. The juice and pulp are then separated into different containers. The problem with centrifugal juicers is that the fast-spinning metal blade generates heat, which destroys the enzymes in the fruits and vegetables you’re juicing. The heat also oxidizes those nutrients, rendering less nutritious juice than a cold-press juicer. See the below mentioned details on differences.

Cold Press Juicers : These newer juicers extract juice by first crushing and then pressing fruit and vegetables for the highest juice yield. Because they don’t produce much heat, they keep more of the fresh ingredients’ nutrients intact. Many companies like Norwalk, Angel and others are specialized companies making these juices and you can check them out in internet.

Pasteurization is a process that heats a product to a high temperature to prolong shelf life, which is what you get in all grocery stores when you buy packed juices. This heat in normal process used could be up to 210 degree Fahrenheit. This process kill present microbes for getting storage life, however they also damage precious nutrients and enzymes and changes the natural composition of the juices. By not pasteurizing our juices, you are getting much more valuable nutritional content and live nutrition, vitamins and natural raw enzymes.

Our juices are cold pressed daily and we supply you within 4-6hrs hours of juicing, to ensure you have fresh juices, every day. They are bottled and sealed instantly, and uninterruptedly refrigerated to ensure nutrient loss is minimal. You can however keep them refrigerated for up to 72 hours from time of delivery. Remember we do not do any pasteurization and hence they cannot be kept in room temperature and must be kept refrigerated.

As we don’t pre-stock juice, because delivery time and freshness are very important for us. Juice are extracted only on orders, therefore all payments need to be received in advance so that we can process your order.

If there is an issue with your order, please get in touch with us at info@naturalroots.in. Read our refund policy separately mentioned in website.

The easiest way to pay is online when you register through our website. For all payment transactions, we use secure SSL encryption technology – the highest standards available on the Internet.

For bulk orders only, you could send us payment in cash or cheque at NATURAL ROOTS office :

NATURAL ROOTS, 2nd floor, Plot No. 1548, Sector – 46, Gurgaon – 122001 Haryana